Automotive Acquisition Agent

If you've got the drive to join a fast-paced working environment and hit our high standards - Apply Today!!

What we offer to our employees:

Health

Dental

Vision

Life

401K with match

Health &Wellness Program

community involvement

company paid vacation and holidays

Grown opportunities

Paid Training

Employee Vehicle Purchase Plans

Family Friendly Work Schedule

Discounts on Products and Services

• Purchase cars from customers as part of our Kelley Blue Book Buying Center program & Trade-In Marketplace or other customers looking to sell or turn in their current vehicles.
• Understand mechanics of vehicle and the necessary repair needs to sell vehicles that meet auto group standards.
• Manage inventory descriptions across all platforms utilized within the business.
• Know and understand the federal, state, and local laws which govern used car purchases and sales.
• Help appraise used vehicles.
• Manage task lists to ensure the follow-up process is being executed on a daily basis.
• Update KBB ICO data for executive management on google docs on a daily basis.
• Actively search opportunities on 3rd party sites (Offer Up, Local Listings, Craigslist, Facebook Marketplace, Autotrader, Cars.com, CarGurus, private sellers listings, etc).
• Follow up on trades from the dealership.
• Coordinate vehicle purchases/pickups with seller and Management on outside vehicle purchases.
• Learning, understanding, and adhering to call and email scripts.
• Active participation in department meetings and training.
• Working together with a team to reach department and store goals.
• Meeting with the manager regarding objectives, planned activities, reviews, and analysis.
• Manage a high volume of customer inquiries.
• Engage and follow up with the hundreds of leads we receive daily through phone, email, and text.
• Set appointments at the dealership affiliated for appraisal and purchase.
• Build rapport with the client using industry and market data.
• Leverage all software and data provided to confirm and offer the appraisal amount for the vehicle purchase.
• Update client information in our CRM Report daily.
• Follow up with all customers post-appointment for satisfaction.
• Must be able to contribute to a positive team environment as this position is highly collaborative.

• High school diploma or the equivalent required. 
• High level of customer service.
• Team player.
• Must have a valid California Driver's license with a clean driving record.
• Ability to read and comprehend instructions and information.
• Positive, friendly attitude and demeanor.
• Professional personal appearance.
• Assisting in customer trade in inquiries including curbside purchases and "Service to Sales" customers.
• Appraisal and purchase of used vehicles from different sources.
• Excellent communication skills.
• Experience with CRM and DMS a plus, but not necessary.
• Ability to meet company's production and quality standards.
• Computer skills required.
• Previous dealership, selling or marketing experience preferred.
• Establish personal income goals that align with dealership standards of productivity and strategy.
• Maintains an owner follow-up system that encourages repeat and referral business and contributes to guest satisfaction.
• The realization of the company business having been built on guest satisfaction.
• Other duties asked of personnel.